👤 About Me
🧠 Overview
Technology leader with 30+ years of experience building AI-powered systems, scaling engineering organizations, and leading enterprise-wide digital transformation for Fortune 500 companies. Career spent entirely in professional services consulting — Capgemini, Merkle, LiquidHub, and Publicis Sapient — delivering at the intersection of AI/ML strategy, cloud platform architecture, digital transformation and business execution.
Known for translating C-suite business objectives into scalable, production-grade technology solutions and advising CIOs, CDOs, and CTOs on AI investment strategy, platform modernization, and composable architecture.
🚀 Executive Impact
- Built and scaled a 350+ engineer practice from 7 engineers at Publicis Sapient — establishing CoE governance, reference architectures, certification pathways, hiring pipelines, and engineering culture across North America.
- Won 7+ Fortune 500 contracts (J&J, TE Connectivity, Carter's, Travis Mathew, Asics, Saktel, Vertiv) as presales solution lead, driving a 25%+ win-rate improvement through structured solution design and executive storytelling.
- Delivered production AI at global enterprise scale — custom propensity scoring, RAG architectures with LLM integration, agentic AI decisioning, LLMOps/MLOps pipelines, and GenAI content automation (Adobe Firefly) with responsible AI governance.
- Architected multi-region cloud platforms for McDonald's (18+ countries), Honeywell (22 business lines, 180+ websites), Starbucks (Azure, real-time CDP, loyalty at global scale, DxP platform unification) — consistently delivering 20–30% operational efficiency improvements.
💡 Domain Expertise
🤖 AI / ML & GenAI Leadership
- 6 years hands-on AI/ML: transformer architectures, LLMs (GPT family, DeepSeek), propensity scoring, deep learning
- RAG architectures with vector search (Weaviate, pgvector); agentic AI and multi-agent orchestration
- LLMOps / MLOps pipelines: model versioning, drift detection, A/B testing, responsible AI governance
- GenAI automation: Adobe Firefly custom models; GitHub Copilot enterprise deployment and productivity measurement
- AI frameworks: LangChain, LlamaIndex, HuggingFace, PyTorch; AWS SageMaker; Google Cloud Vertex AI (certified)
🏗️ Enterprise Architecture & Strategy
- Target-state architecture definition, technology roadmapping, and multi-year platform modernization
- Build vs. buy vs. fine-tune decision frameworks; structured vendor evaluation methodology
- TOGAF 9, LeanIX EA Practitioner; MACH/composable architecture patterns
- TCO analysis, ROI estimation, and executive investment narrative development
☁️ Cloud & Data Platforms
- AWS: Multi-region deployments (McDonald's 18+ countries, Honeywell, Asics); SageMaker; serverless and containerized workloads
- Azure: Starbucks loyalty platform (Cosmos DB, Redis, Databricks, AEP, RTCDP, AJO); Azure Data Factory
- GCP: Vertex AI (LLMs & Text-Embeddings API — trained)
- Real-time data pipelines, feature stores, identity resolution, audience segmentation; data governance and GDPR compliance
🌐 Experience & Commerce Platforms
- Adobe Experience Cloud: AEM (Cloud Services, Edge Delivery), AEP, RTCDP, AJO, Firefly, Analytics, Target
- Composable commerce: SAP Commerce Cloud, Salesforce Commerce Cloud, Commercetools
- Headless CMS: Contentstack, Contentful, Sitecore, Drupal
- AI-powered search: Coveo NLP, ElasticSearch, Solr; personalization: Dynamic Yield, Adobe Target
📊 Years of Experience by Domain
| Domain | Leadership / Director | Presales & Solutioning | Enterprise Architecture | Total |
|---|---|---|---|---|
| Cloud & Infrastructure | ~12 yrs | ~10 yrs | ~5 yrs | ~14 yrs |
| Data & Analytics | ~8 yrs | ~7 yrs | ~3 yrs | ~10 yrs |
| AI / ML / GenAI | ~6 yrs | ~5 yrs | ~1 yr | ~6 yrs |
| CX / Commerce | ~15 yrs | ~12 yrs | ~5.5 yrs | ~16 yrs |
🏅 Certifications
- ✅ Adobe Certified Master — AEM Sites Architect
- ✅ AWS SageMaker Certification
- ✅ Google Cloud Vertex AI — LLMs & Text-Embeddings API
- ✅ LeanIX Certified Enterprise Architecture Practitioner
- ✅ TOGAF 9 Architecture Framework
- ✅ PMI Project Management Professional (PMP)
- ✅ Disciplined Agile Scrum Master (DASM)
- ✅ Commercetools Functional Architect Training
🎓 Education
- 🎓 MBA — Madurai Kamaraj University (2007–2010)
- 🎓 B.Sc., Computer Science — Madurai Kamaraj University (1989–1992)
✍️ Thought Leadership
- "Composable Architectures in the AI Era — Welcome Agentic AI" — LinkedIn Pulse, 2024
- "AEM Cleanup Series: Automating Workflow Maintenance" — LinkedIn Article Series, 2024
- "Building an AEM Digital Platform with 12-Factor App Principles" — LinkedIn Pulse
- "Unified Developer Experience on AEM 6.2 with Docker" — LinkedIn Pulse, 2017
📌 Summary
A technology executive who bridges AI strategy and engineering execution — equally comfortable defining an agentic AI roadmap for a CTO, scaling an engineering practice for a VP, or winning an enterprise contract as a presales lead. Brings the rare combination of deep technical depth, organizational leadership, and business acumen needed to drive transformational outcomes at scale.
📍 Greater Chicago Area · linkedin.com/in/pushparajanramar · pushparajan.tech